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Frequently Asked Questions
On this page you will find answers to the most frequently asked questions about both the PVC collection and the tile collection. Is your question not listed? Feel free to contact us - we are happy to help.
PVC floors have been around for a very long time and were laid a lot in stores but in terms of appearance they were never that beautiful. Over 10 years ago the floors became more and more beautiful and therefore more interesting for consumers. At that time, the only options were laminate or parquet, but PVC proved to be the golden mean, also in terms of price.
Unfortunately, not all PVC flooring is safe. Producing a safe PVC floor, i.e. from new (virgin) PVC and a manufacturing process free of harmful substances and an end product free of heavy metals, Phthalates and Formaldehyde is simply more expensive. This is not to say that all "more expensive" brands are good, so check if they meet the proper requirements and labels.
There are many PVC flooring manufacturers in the world from small to large and with that comes many differences in quality because there is quite a lot involved in producing a good floor. Riviera Maison Flooring is a German manufacturing quality and it is highly regarded in the world.
The so-called dryback, or "stick-on" version is the best system and the most stable. This floor is then 2.5 mm thick and is glued to a pre-levelled floor. PVC floors with a click system are actually alternatives if someone wants to lay it themselves or if leveling and gluing is not an option.
In principle, yes, but you are always dependent on the substrate. In most cases it is a so-called cement screed with or without underfloor heating. This needs to be leveled and then the floor can be glued to it. In older homes you may have to deal with a wooden subfloor, i.e. a joisting with boards with a crawl space. In this case, it is necessary to level out the floor with a special underlay from Jumpax, which is a 2-layer system. Please note, Jumpax must always be laid in conjunction with a moisture barrier.
Yes, a dryback pvc floor (glued to level) is actually the best floor in terms of efficiency and palpable comfort when combined with underfloor heating.
Basically, yes. You just need to keep the floor clean and you have a special cleaner for that. The top wear layer is very strong but slightly susceptible to scratches. With a good doormat you keep dirt and sand out as much as possible and that is then the best advice for a beautiful floor for many years to come.
A part can always be removed and a new part installed if you have unexpected damage to your floor. This has to be done by the professional but the fact that it is possible is reassuring.
In older apartments, there is usually a requirement that your floor meet a reduction of 10 db (Decibel). Your Dealer has a solution for this. In most new construction apartments, so-called floating and insulated screeds are laid, giving you complete freedom to lay any floor.
Riviera Maison ceramic tiles bring together luxury and comfort in one stylish unit. Each tile is carefully selected and perfectly complements the warm, country atmosphere Riviera Maison is known for. From the rich look of marble to the natural character of wood and natural stone - the collection offers a wide mix of designs to suit any interior.
What makes these tiles extra special are their practical benefits: they are easy to maintain, durable and highly resistant to wear, scratches and stains. In addition, the tiles are produced environmentally friendly and meet strict health and safety standards. So you bring not only atmosphere but also security into your home.
Our ceramic tiles are available in a wide range of sizes depending on the collection. Please take a look at the page of the respective collection for full details and available sizes.
Yes, our ceramic tiles are ideally suited for wet areas, such as bathrooms and kitchens. They are waterproof and meet the appropriate standards for slip resistance. The required slip resistance may vary from room to room; our dealers will be happy to advise you on this.
Maintaining your ceramic tile is easy! Regular vacuuming or sweeping prevents dust and dirt from accumulating. For daily cleaning, you can mop or wipe the tiles with a slightly damp cloth and a mild detergent. This will keep them fresh and radiant. From time to time, give the tiles a thorough cleaning by scrubbing them - this helps keep them in top condition. Avoid abrasive cleaners to preserve the beautiful finish. Have specific questions? Our dealers will be happy to provide you with advice!
Yes, our ceramic tiles are excellent with underfloor heating. Ceramic conducts heat well, so the tiles quickly and efficiently disperse heat throughout the room. This makes for comfortable and energy-efficient heating.
Yes, our ceramic tiles are safe for your health. They are free of harmful substances such as formaldehyde and plasticizers and meet the strictest European standards. Moreover, our tiles are hypoallergenic, meaning they do not retain dust or allergens, contributing to a fresh and healthy living environment. You can be confident that Riviera Maison tiles are a safe choice for your interior.
The tiles selected by Riviera Maison perfectly match the luxurious and stylish look and feel of the brand, but for that extra touch of recognition, we offer the following options, with which you can further enhance the unique atmosphere of Riviera Maison in your tile floor or wall:
- Gold Line & Silver Line: Add a sophisticated gold or silver piping to your floor or wall tiles for an elegant and luxurious look.
- Gold Label & Silver Label: Incorporate the gold or silver Riviera Maison label into your floor or wall for an exclusive touch.
- Gold Line in Colorful Brick collection: The Colorful Brick tiles (in size 4.8x20cm) offer the opportunity to add a beautiful Gold Line. The subtle interplay of lines creates a sophisticated look and brings a luxurious atmosphere to your space.
- Logo Engraving: Have the Riviera Maison logo engraved into a 10×10 cm tile from the Colorful Brick collection.
We encourage you to take a look at the Ceramic Selection page and the Colorful Brick collection for more information on these options.
Each collection in the Riviera Maison Ceramic Selection has its own unique look, so you can can find the perfect tile to suit your needs:
- Natural Stone: This collection offers the timeless charm of natural stone. The sophisticated, earthy look brings tranquility and elegance to any room.
- Elegant Marble: For those seeking luxury and sophistication, Elegant Marble is the ideal choice. The classic marble tiles with subtle veining patterns give any room a chic and exclusive look.
- Rustic Sand: This collection, inspired by French sandstone, gives your interior a warm, rustic atmosphere with a modern twist. Perfect for those who love of a country style.
- Serene Mosaic: The sophisticated, light mosaic tiles create a soothing and luxurious atmosphere in your space. The perfect choice for those who love understated beauty.
- Colorful Brick: Add a playful and/or colorful touch to your interior with the Colorful Brick collection. Choose an accent wall or personalize your tiles with a gold line or the Riviera Maison logo for an extra luxe look.
- Earth Brick: Inspired by the natural tones of the earth, the Earth Brick collection brings an authentic, organic look to your interior.
- Timeless Wood: This collection combines the warm, natural look of wood with the practical benefits of ceramic. Ideal for a rustic, yet modern look.
To make the right choice, we recommend viewing the tiles in real life at the nearest dealer. We work with carefully selected dealers who are happy to help you. Use our dealer locator on the website to find a dealer near you.
In addition, you can also order a sample of your favorite tile through the corresponding collection page. This way you can already experience the print, texture and appearance in your own space.
Our tiles are available through carefully selected Riviera Maison Flooring Dealers. These dealers meet the highest standards in terms of quality, warranty and service. So you are assured of expert advice and an excellent buying experience.
Want to see the tiles in real life? Use our dealer locator on the website to find a dealer near you.
For perfect results, we recommend having your Riviera Maison ceramic floor or wall installed by experienced professionals. This ensures accurate installation and a durable finish. Our dealers can advise you on this and put you in touch with a skilled installer.
Our ceramic tiles are covered by a 2-year legal warranty. For more information on warranty conditions, please contact our dealers.
Yes, you can order a sample of your favorite tile through the page of the respective collection. That way you can check out the color, texture and look at home at your leisure.
Riviera Maison Ceramic Selection is an exclusive selection of ceramic floor and wall tiles. The collection consists of seven carefully selected, unique series, each with its own character and high-quality finish. With this selection you will bring the refined look of Rivièra Maison into your home.
Yes, there are definitely quality differences in ceramic tile. Factors such as density, abrasion resistance, finish and manufacturing processes determine the durability and appearance of a tile. The Riviera Maison Ceramic Selection consists exclusively of high-quality tiles carefully selected for quality, design and finish. So you are assured of a stylish and durable floor or wall that perfectly matches your interior.
Yes, it is possible to replace some of the tiles, should the need arise. We recommend that you always purchase a few extra tiles so that you can save them for possible replacements in the future. This ensures that you can use the same tile (with the same shade and dimensions) for a seamless repair. If you need help replacing tiles, our dealers can advise you on the best course of action.
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